How do I delete my account and all it's associated data?
We will be sad to see you go but of course you can delete your account. Please send our support team an email to request this action. Once we have deleted your account all data will be permanently deleted and will therefore be unretrievable.
How much does delivery cost and how long does it take?
Delivery is free for orders over £50.00, for those orders with a value below that here are the options for delivery within the UK Tracked Second Class delivery: £2.99 (2-3 working days) Tracked First Class delivery: £2.99 (1-2 working days) for ...
Do you ship internationally?
We currently only ship within the United Kingdom, we expect to ship internationally in the near future. If you'd like to be kept up to date with our delivery destinations then sign up to our newsletter from the home page.
Do you accept returns?
Our policy lasts 14 calendar days. If 14 calendar days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened, unused and in the same condition that you ...
How do I return a product?
To return your product, you should send it to: Mellow.store, 201 Borough High Street, London, SE1 1JA, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To be ...